Returns & Exchanges

At Kent Brushes, we are committed to providing the highest quality grooming tools. If you are not completely satisfied with your purchase, you may return your items within 30 days of receipt provided they are unused and in their original packaging.

1

Initiate Your Return

Contact our customer service team with your order number and reason for return to receive a unique Return Authorization Number.

2

Package Your Items

Securely pack the unused brushes in their original presentation boxes and include a note with your authorization number to ensure a smooth process.

3

Ship to Kent Brushes

Affix the provided shipping label or use a tracked courier service to send your package back to our quality control facility in Hertfordshire.

4

Refund Processing

Once our team inspects the returned items for hygiene compliance, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing