Frequently Asked Questions
Everything you need to know about our heritage hairbrushes and grooming essentials.
What makes Kent brushes different from standard hairbrushes?
Kent has been manufacturing brushes since 1777. We use premium materials like natural boar bristles and high-quality wood, combined with traditional craftsmanship and modern technology to promote scalp health and hair shine.
How do I choose the right brush for my hair type?
We recommend natural boar bristles for fine hair to distribute oils, while our nylon-reinforced ranges are better for thick or curly hair. Check our 'Brush Guide' on each product page for specific recommendations.
How should I clean and maintain my Kent brush?
Remove loose hairs with a comb, then wash the bristles in warm soapy water. Avoid soaking the wooden handle to prevent damage, and always leave the brush to dry naturally with the bristles facing down.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. For hygiene reasons, we cannot accept returns on brushes that have been used unless they are found to be defective.
Are your products cruelty-free?
We source our natural bristles ethically from traditional suppliers. For those seeking non-animal alternatives, we also offer an extensive range of high-quality synthetic and vegan-friendly brushes.